Cancellation/Refund Policies

Cancellation/Refund Policies

At DR Lead Solutions, we strive to provide exceptional digital marketing services and products to meet your business needs. Our goal is to ensure your complete satisfaction. Please read our cancellation and refund policies carefully before purchasing any services or products.

Cancellation Policy

1. Service Cancellation:

• Clients may cancel their service subscription at any time by contacting our support team at support@drleadsolutions.in.
• Cancellations made within the first 24 hours of purchase will receive a full refund, provided that no work has commenced on the project.
• If a cancellation request is made after 24 hours but within 7 days of purchase, clients may be eligible for a partial refund based on the amount of work completed.
• No refunds will be issued for cancellation requests made after 7 days from the purchase date.

1. Product Cancellation:

• Digital products, such as templates, e-books, and courses, can be canceled within 24 hours of purchase for a full refund, provided that the product has not been downloaded or accessed.
• No refunds will be issued for digital products after they have been downloaded or accessed.

Refund Policy

1. Service Refunds:

• Full refunds will be issued for cancellations made within 24 hours of purchase if no work has commenced.
• Partial refunds may be issued for cancellations made within 7 days, based on the amount of work completed. The exact amount will be determined by our project managers.
• No refunds will be issued for cancellations made after 7 days from the purchase date.

1. Product Refunds:

• Full refunds will be issued for cancellations made within 24 hours of purchase if the product has not been downloaded or accessed.
• No refunds will be issued for digital products after they have been downloaded or accessed.

Refund Process

1. Initiating a Refund:

• To initiate a refund, please contact our support team at support@drleadsolutions.in with your order details and the reason for the cancellation.
• Our team will review your request and determine your eligibility for a refund based on the policies outlined above.

1. Refund Approval:

• If your refund request is approved, the refund will be processed within 7-10 business days.
• Refunds will be issued to the original payment method used during the purchase.

1. Non-Refundable Situations:

• Refunds will not be issued for dissatisfaction due to reasons beyond our control, such as changes in market conditions, personal preferences, or incorrect service/product selection by the client.

Contact Us

If you have any questions or concerns about our cancellation and refund policies, please feel free to contact us:

• Email: support@drleadsolutions.in
• Phone: +91 8055433577
• Address: DR Lead Solutions, Nandanvan, Nagpur, MH, India

We value your business and are committed to providing high-quality services and products. Thank you for choosing DR Lead Solutions.

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